Frequently asked questions
How can we help?
Quick answers about IEP goals, memberships, account access, and support.
Are the goals written in a measurable format?
The library is designed around observable, measurable skills. Every example still needs to be individualized using the learner’s present levels, needs, and team decisions.
Do the goals follow my state’s standards?
The examples are not tied to one state. You can edit them to align with local standards, evaluation data, and the student’s educational program.
Do you offer annual and lifetime access?
Yes. Annual access is $50 per year and renews until cancelled. Lifetime access is a one-time $100 payment.
What happened to my old annual membership?
Imported annual memberships have expired. You can still reset your password and sign in, but the protected goal bank remains hidden until you purchase a new annual or lifetime plan.
I already purchased lifetime access. Do I need to pay again?
No. Preserved lifetime accounts keep lifetime access. If you cannot sign in, use Forgot password with the email address on your account.
How do I get help?
Use the Contact Us form if you cannot sign in. Signed-in members can use the Feedback tab or Member Support so the full conversation stays attached to their account.
Can I include student information in a support request?
No. Do not submit student names, birth dates, disability information, IEP documents, or other confidential student records.
Still need help? Contact us.